Privacy Policy
Arden Winch & Co Ltd, its subsidiaries and affiliates (hereinafter collectively referred to as "Arden Winch" and "we") respect the privacy of our online visitors and recognise the importance of protecting your personal information. We have therefore adopted a corporate wide Online Privacy Policy that guides how it collects, stores and uses the information you provide us when you visit our web site.
What information is collected & how?
Arden Winch may request and collect information from our online visitors on a voluntary basis and only during: (1) Purchase of products; (2) Contact Us email. (3) Request for an Arden Winch account. The requested information may include personal identifying information such as your name, e-mail address, phone number, fax number, place of work etc.
Information Usage & Distribution
The information you provide us is collected by Arden Winch and will not be shared with third-party vendors other than (1) to fulfil orders; or (2) to provide you feedback on technical support or customer service inquiries. In the event of using a third-party vendor for the specified reasons, any third-party vendors have agreed to maintain the confidentiality and security of the information we share with them.
Opt-out
If you do not want Arden Winch to send you e-mail or postal mail about our products and services, you can opt out at the time of registration or information collection, or at any time in the future by contacting Arden Winch by e-mail at julie.cooke@ardenwinch.com or by mailing a request to Arden Winch.
Cookies & IP Addresses
We do not use cookies on our website at present. IP addresses are logged as part of standard web directory log files, which are for internal use in monitoring site traffic and statistics.
Links to Other Sites
You should be aware that when you are on Arden Winch's web site, you could be directed to other sites that are beyond our control. There are links to other sites from Arden Winch's web site that may take you outside our service. We cannot guarantee that the privacy policies of these websites meet our standards. As always, we recommend reading the privacy policy of any new site you go to online.
Updating Your Personal Information
If for any reason you wish to access, review, correct or delete the personal information collected about you, you may do so online at Arden Winch. You must be able to provide your name and e-mail address. Once identified, we will be happy to review, update or remove your information as appropriate.
Safeguarding Your Personal Information
Arden Winch maintains appropriate safeguards to ensure the security, integrity and privacy of your personal information. For example, when you send us personal information at our request, the information collected moves into a secure server. TechDept uses "Secure Socket Layers" ("SSL"), an advanced encryption technology that protects your personal information, including your name and address, so that no one can read it in transit.
Questions or Complaints
If you have any questions, complaints, or comments about Arden Winch or this privacy policy, please contact Arden Winch’s Privacy Policy Administrator by sending an e-mail to julie.cooke@ardenwinch.com, or by writing to: Privacy Policy Administrator, Arden Winch, 9 Acres Hill Lane, Sheffield, S9 4LR.